PRIVACY POLICY
Last Updated: September 29, 2026
Contents
1. Information We Collect
2. How We Use Your Information
3. Sharing and Disclosure of Your Information
4. Cookies and Online Tracking
5. Data Retention
6. Your Rights and Choices
7. Security
8. Children's Privacy
9. Third-Party Links
10. Changes to This Policy
11. Contact Us
This Privacy Policy ("Policy") describes how Fukiya, Inc. ("Furoya," "we," or "us") collects, uses, stores, and shares your information when you use our website at www.furoya.us (the "Website"), our booking and membership platform (operated by Mariana Tek / Xplor and similar third-party providers), and all related services provided by us (collectively, the "Service"). By using our Service and/or entering our premises, you consent to the collection, use, and disclosure of your personal information in accordance with this Policy.
1. Information We Collect
1.1 Information You Provide Directly
When you create an account, purchase a membership, or make a reservation, we collect the following categories of personal information:
When you visit our Website or booking platform, we automatically collect certain technical information, including:
1.3 Security Camera (CCTV) Footage
Furoya uses closed-circuit television ("CCTV") and security camera systems in common areas, entryways, corridors, and other non-private areas of our facility for security and safety purposes. No cameras are installed in changing rooms, restrooms, showers, or any other areas where there is a reasonable expectation of nudity or privacy. Our CCTV systems do not employ facial recognition, biometric analytics, or any software or technology that identifies individuals from the footage.
By entering our premises and agreeing to our Terms of Service, you acknowledge notice of and consent to being recorded in monitored areas. CCTV footage is collected and retained solely for security, safety, and loss-prevention purposes. Footage is stored for a limited retention period (typically 30 days) and then automatically deleted, unless retained pursuant to a legal obligation or active security investigation. Access to footage is restricted to authorized Furoya personnel and, where required by law, to law enforcement authorities. Furoya will not use CCTV footage for marketing or advertising purposes, nor sell or share it with third parties except as described in this Policy.
2. How We Use Your Information
We use the personal information we collect for the following purposes:
Except as described in this Policy, we will not sell, rent, or otherwise disclose your personal information to third parties without your consent. We may share your information in the following circumstances:
3.1 Service Providers
We may share your personal information with trusted third-party service providers who assist us in operating our Service, including:
3.2 Third-Party Payment Processing
All payment transactions are processed by our third-party payment processor. Your financial information is subject to the payment processor's terms and privacy policy in addition to this Policy. Furoya obtains certain transaction details from the payment processor, which are used solely in accordance with this Policy.
3.3 Legal Requirements
We may disclose your personal information, including CCTV footage, if we believe that doing so is required or permitted by applicable law, legal process, or governmental request; to enforce our Terms of Service or other agreements; to protect our rights, property, or safety; or to protect the safety of our guests, staff, or the public.
3.4 Business Transfers
In the event of a merger, acquisition, financing, sale of company assets, bankruptcy, or similar transaction, information about our users, including personal information, may be transferred to or acquired by a successor entity. We will notify you via email and/or a prominent notice on our Website of any change in ownership that materially affects the handling of your personal information.
3.5 Text Messaging (SMS) and Mobile Information
If you opt in to receive text messages from us, we collect your mobile phone number and a record of your opt-in consent, and we use this information to send you the text messages you have requested and to administer our SMS program as described in Section 15 of our Terms of Service.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
4. Cookies and Online Tracking
Our Website uses cookies and similar tracking technologies to enhance your browsing experience, analyze usage, and deliver personalized content or advertising. Cookies are small text files stored on your device. We use:
5. Data Retention
We retain your personal information for as long as your account is active and for a reasonable period thereafter as needed to provide the Service, comply with our legal, tax, dispute-resolution, and audit obligations, and enforce our agreements. After that period, we securely delete or anonymize your personal information. CCTV footage is retained for 30 days and then automatically deleted, unless a longer retention period is required by law or for an active investigation. Upon request, and subject to applicable law, we will delete your personal information from our systems. To request deletion of your data, please contact us at info@furoyany.com.
6. Your Rights and Choices
Depending on your location and applicable law, you may have the following rights with respect to your personal information:
7. Security
We implement reasonable and appropriate technical and organizational security measures designed to protect your personal information from accidental loss, unauthorized access, disclosure, misuse, and destruction, consistent with applicable law, including the New York SHIELD Act’s requirements for reasonable safeguards. However, no data security measures can be guaranteed to be completely effective, and we cannot warrant the absolute security of any information you transmit to us. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
8. Children's Privacy
Our Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected personal information from a minor, please contact us at info@furoyany.com and we will promptly delete such information.
9. Third-Party Links
Our Website or booking platform may contain links to third-party websites or services that we do not own or operate. This Policy does not apply to your use of those third-party services. We encourage you to review the privacy policies of any third-party services you access.
10. Changes to This Policy
We may update this Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this document. If we make material changes that expand our use or disclosure of your personal information or that are otherwise material, we will use reasonable efforts to notify you via email or a prominent notice on our Website prior to the change becoming effective and, where required by law, will obtain your consent. Your continued use of our Service after any changes to this Policy constitutes your acceptance of the updated Policy.
11. Contact Us
If you have any questions, comments, or concerns about this Privacy Policy or our data practices, please contact us:
Fukiya, Inc.
65 West 13th Street, Greenwich Village, Manhattan, NY 10011
Email: info@furoyany.com
Website: www.furoya.us
Contents
1. Information We Collect
2. How We Use Your Information
3. Sharing and Disclosure of Your Information
4. Cookies and Online Tracking
5. Data Retention
6. Your Rights and Choices
7. Security
8. Children's Privacy
9. Third-Party Links
10. Changes to This Policy
11. Contact Us
This Privacy Policy ("Policy") describes how Fukiya, Inc. ("Furoya," "we," or "us") collects, uses, stores, and shares your information when you use our website at www.furoya.us (the "Website"), our booking and membership platform (operated by Mariana Tek / Xplor and similar third-party providers), and all related services provided by us (collectively, the "Service"). By using our Service and/or entering our premises, you consent to the collection, use, and disclosure of your personal information in accordance with this Policy.
1. Information We Collect
1.1 Information You Provide Directly
When you create an account, purchase a membership, or make a reservation, we collect the following categories of personal information:
- Identity information: full name, date of birth
- Contact information: email address, phone number, mailing address
- Emergency contact information: name and phone number of your designated emergency contact. This information is used only in the event of an emergency. You are responsible for obtaining any necessary consent from your designated emergency contact for us to collect and use their information for this purpose.
- Health information: any pre-existing medical conditions, injuries, disabilities, allergies, or accessibility needs that you voluntarily disclose to us in connection with your use of the facility. Disclosure of health information is voluntary. We use such information solely for safety, accessibility, emergency response, and compliance with facility rules. We do not use health information for marketing purposes.
- Payment information: credit card details and billing information (processed by our third-party payment processor; Furoya does not store full credit card numbers)
- Account credentials: username and password
- Correspondence: any communications you send to us by email, through contact forms, or other means
When you visit our Website or booking platform, we automatically collect certain technical information, including:
- Your browser's Internet Protocol (IP) address
- Browser type and version
- Device type and identifier (for mobile devices)
- Pages visited, actions taken, and content accessed on our Service
- Referring website
- Date and time of access
1.3 Security Camera (CCTV) Footage
Furoya uses closed-circuit television ("CCTV") and security camera systems in common areas, entryways, corridors, and other non-private areas of our facility for security and safety purposes. No cameras are installed in changing rooms, restrooms, showers, or any other areas where there is a reasonable expectation of nudity or privacy. Our CCTV systems do not employ facial recognition, biometric analytics, or any software or technology that identifies individuals from the footage.
By entering our premises and agreeing to our Terms of Service, you acknowledge notice of and consent to being recorded in monitored areas. CCTV footage is collected and retained solely for security, safety, and loss-prevention purposes. Footage is stored for a limited retention period (typically 30 days) and then automatically deleted, unless retained pursuant to a legal obligation or active security investigation. Access to footage is restricted to authorized Furoya personnel and, where required by law, to law enforcement authorities. Furoya will not use CCTV footage for marketing or advertising purposes, nor sell or share it with third parties except as described in this Policy.
2. How We Use Your Information
We use the personal information we collect for the following purposes:
- To create and manage your account and process your membership or reservations
- To process payments and manage billing
- To communicate with you about your account, bookings, and membership
- To provide customer support and respond to your inquiries
- To send you marketing and promotional communications where you have opted in (you may opt out at any time)
- To operate, maintain, improve, and personalize our Service
- To enforce our Terms of Service and facility rules
- To comply with applicable legal and regulatory obligations
- To investigate and prevent fraudulent activity, unauthorized access, or other misuse of our Service
- To maintain safety and security at our facility, including through the use of CCTV systems
- For any other purpose disclosed to you at the time we collect your information, or with your consent
Except as described in this Policy, we will not sell, rent, or otherwise disclose your personal information to third parties without your consent. We may share your information in the following circumstances:
3.1 Service Providers
We may share your personal information with trusted third-party service providers who assist us in operating our Service, including:
- Booking and membership management platform (currently Mariana Tek / Xplor)
- Payment processors
- Email and SMS marketing service providers (where you have opted in)
- Data storage and hosting providers
- IT and security service providers
3.2 Third-Party Payment Processing
All payment transactions are processed by our third-party payment processor. Your financial information is subject to the payment processor's terms and privacy policy in addition to this Policy. Furoya obtains certain transaction details from the payment processor, which are used solely in accordance with this Policy.
3.3 Legal Requirements
We may disclose your personal information, including CCTV footage, if we believe that doing so is required or permitted by applicable law, legal process, or governmental request; to enforce our Terms of Service or other agreements; to protect our rights, property, or safety; or to protect the safety of our guests, staff, or the public.
3.4 Business Transfers
In the event of a merger, acquisition, financing, sale of company assets, bankruptcy, or similar transaction, information about our users, including personal information, may be transferred to or acquired by a successor entity. We will notify you via email and/or a prominent notice on our Website of any change in ownership that materially affects the handling of your personal information.
3.5 Text Messaging (SMS) and Mobile Information
If you opt in to receive text messages from us, we collect your mobile phone number and a record of your opt-in consent, and we use this information to send you the text messages you have requested and to administer our SMS program as described in Section 15 of our Terms of Service.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
4. Cookies and Online Tracking
Our Website uses cookies and similar tracking technologies to enhance your browsing experience, analyze usage, and deliver personalized content or advertising. Cookies are small text files stored on your device. We use:
- Strictly necessary cookies: required for the Website to function (e.g., session management, account login)
- Analytics cookies: to understand how visitors use our Website (e.g., Google Analytics)
- Marketing and advertising cookies: to deliver relevant advertisements (where applicable)
5. Data Retention
We retain your personal information for as long as your account is active and for a reasonable period thereafter as needed to provide the Service, comply with our legal, tax, dispute-resolution, and audit obligations, and enforce our agreements. After that period, we securely delete or anonymize your personal information. CCTV footage is retained for 30 days and then automatically deleted, unless a longer retention period is required by law or for an active investigation. Upon request, and subject to applicable law, we will delete your personal information from our systems. To request deletion of your data, please contact us at info@furoyany.com.
6. Your Rights and Choices
Depending on your location and applicable law, you may have the following rights with respect to your personal information:
- Access: to request a copy of the personal information we hold about you
- Correction: to request that we correct inaccurate or incomplete personal information
- Deletion: to request that we delete your personal information, subject to certain exceptions (e.g., legal obligations)
- Opt-Out of Marketing: to unsubscribe from marketing emails at any time by clicking the "unsubscribe" link in any marketing email or by contacting us directly, and to stop receiving text messages at any time by replying STOP to any text message we send you
- Data Portability: where applicable, to receive your personal data in a portable format
7. Security
We implement reasonable and appropriate technical and organizational security measures designed to protect your personal information from accidental loss, unauthorized access, disclosure, misuse, and destruction, consistent with applicable law, including the New York SHIELD Act’s requirements for reasonable safeguards. However, no data security measures can be guaranteed to be completely effective, and we cannot warrant the absolute security of any information you transmit to us. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
8. Children's Privacy
Our Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected personal information from a minor, please contact us at info@furoyany.com and we will promptly delete such information.
9. Third-Party Links
Our Website or booking platform may contain links to third-party websites or services that we do not own or operate. This Policy does not apply to your use of those third-party services. We encourage you to review the privacy policies of any third-party services you access.
10. Changes to This Policy
We may update this Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this document. If we make material changes that expand our use or disclosure of your personal information or that are otherwise material, we will use reasonable efforts to notify you via email or a prominent notice on our Website prior to the change becoming effective and, where required by law, will obtain your consent. Your continued use of our Service after any changes to this Policy constitutes your acceptance of the updated Policy.
11. Contact Us
If you have any questions, comments, or concerns about this Privacy Policy or our data practices, please contact us:
Fukiya, Inc.
65 West 13th Street, Greenwich Village, Manhattan, NY 10011
Email: info@furoyany.com
Website: www.furoya.us