ACCESSIBILITY STATEMENT
Last updated: September 8, 2026
Our commitment
Furoya (a brand of Fukiya, Inc.) is committed to making our website, furoya.us, and our services accessible to everyone, including people with disabilities. We believe that rest and restoration should be available to all, and we are working to ensure that our digital experience reflects that.
Conformance standard
We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, published by the World Wide Web Consortium (W3C). These guidelines explain how to make web content more accessible to people with a wide range of disabilities, including visual, auditory, physical, speech, cognitive, and neurological disabilities.
Accessibility is an ongoing effort. We regularly review our website against these guidelines and work to resolve issues as they are identified.
Measures we take
Providing text alternatives (alt text) for meaningful images.
Using clear headings, labels, and a logical reading order.
Ensuring the site can be navigated and operated with a keyboard alone.
Making keyboard focus visible and supporting reduced-motion preferences.
Maintaining sufficient color contrast between text and backgrounds.
Testing with automated accessibility tools and manual checks, including screen readers.
Reviewing third-party content and services we use for accessibility.
Third-party content
Some features on our website are provided by third parties, such as embedded video, our sign-up form, and our online booking and membership system. While we choose partners who share our commitment to accessibility, we may not have full control over the accessibility of these components. If you experience difficulty with any third-party feature, please contact us and we will help you complete your request another way.
Need assistance? We are here to help
If you have difficulty accessing any part of our website, or if you need information, a reservation, or a membership in an alternative format, please contact us. We will do our best to respond within two (2) business days and to provide the information or service you need.
Email: info@furoyany.com
In person: Furoya, 65 W 13th St, New York, NY 10011
Reservations, memberships, and packages can also be arranged by email; you do not need to use our online booking system to visit Furoya. Our staff are happy to assist you.
Feedback
We welcome your feedback on the accessibility of furoya.us. If you find a page or feature that is difficult to use, please let us know at info@furoyany.com. Please include the web address (URL) of the page, a description of the problem, and the assistive technology or browser you were using, if applicable. Your feedback helps us improve.
Accessibility at our facility
Furoya is designed to be welcoming to guests of all abilities. Our facility includes an accessible entrance with a wheelchair-accessible lift, an accessible restroom, and accessible changing areas. If you have questions about physical accessibility or would like to arrange assistance during your visit, please contact us in advance so we can prepare for you.
Technical information
furoya.us is built to work with current versions of major browsers (Chrome, Safari, Firefox, and Edge) and with common assistive technologies such as screen readers, screen magnifiers, and voice recognition software. Accessibility relies on HTML, CSS, and JavaScript; JavaScript must be enabled for some features.
Formal complaints
If you are not satisfied with our response to an accessibility concern, you may submit a formal complaint by writing to us at the email or mailing address above, marked “Accessibility Complaint.” We will acknowledge your complaint and keep you informed of the steps we are taking.
This statement was first published on September 8, 2026 and is reviewed at least once a year and whenever significant changes are made to the website.